Effective Date: July 11, 2026
Welcome to WaveBox. We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect your information when you use WaveBox, including our WhatsApp Cloud API, Telegram, AI automation and customer engagement services.
→ Information We Collect
- a. We collect account details such as your name, company name, email address and phone number.
- b. We process WhatsApp Business, Telegram, campaign, contact and conversation metadata only to provide our services.
- c. We automatically collect technical information including IP address, browser, cookies and usage analytics.
→ How We Use Your Information
- a. To provide and improve WaveBox services.
- b. To authenticate users and connect WhatsApp Cloud API and Telegram.
- c. To power AI automation, messaging campaigns, analytics and customer support.
→ WhatsApp Cloud API & Meta Integration
- a. WaveBox integrates with Meta's Official WhatsApp Cloud API through Embedded Signup.
- b. We only access business messaging data authorized by you.
- c. Your use of WhatsApp remains subject to Meta's policies.
→ Data Security
- a. We use encrypted connections, secure authentication, access controls and monitoring to protect your data.
- b. Although we use industry-standard safeguards, no system is completely secure.
→ Data Sharing
- a. We never sell your personal information.
- b. Information may be shared only with trusted infrastructure providers, Meta, Telegram, payment processors or when required by law.
→ Your Rights
- a. You may request access, correction, deletion or export of your personal information where permitted by applicable law.
→ Changes to This Policy
- a. We may update this Privacy Policy periodically.
- b. The latest version will always be available on this page with the revised effective date.
→ Contact Us
- a. Website: https://wavebox.in
- b. Email: support@wavebox.in
